Terms & Conditions

Last updated: November 14, 2026

1. Acceptance of these terms

By creating an account, buying a plan or using superpoints.ai (the "Site"), you agree to these Terms, our Privacy Policy and our Refund Policy. If you do not agree, please do not use the Site.

2. What we provide

SuperPoints.AI provides online study material for medical exams, including the Medical Library, question banks and courses. The material is for education only. It is not medical advice, and it is not a substitute for official exam materials, textbooks or clinical judgement.

3. No guarantee of results

We work to make our content accurate and useful, but we do not guarantee any exam result, score, rank or residency outcome. Your results depend on many factors, including your own effort.

4. Your account

  • You must be 18 or older and give us accurate information.
  • You are responsible for keeping your password secure and for activity on your account.
  • Each account is for one person. Do not share your login.
  • Tell us straight away if you think someone else has used your account.

5. Plans, access and payment

  • Access periods vary by product: monthly, quarterly, yearly or lifetime. The period and price of each product are shown at checkout.
  • "Lifetime access" means access for as long as we continue to offer that product, not for your own lifetime. If we discontinue a product, we will give reasonable notice.
  • Payments are processed by Stripe or Razorpay. Prices are shown in the currency at checkout and may not include taxes or bank fees. By paying, you confirm you are authorised to use the payment method.
  • If a plan renews automatically, this will be described at checkout, and you can cancel before the renewal date.
  • Access begins once payment is confirmed and ends at the end of the paid period unless you renew. Lifetime products have no end date, subject to the point above.

6. Refunds

Refunds are covered by our Refund Policy.

7. Acceptable use

You must not:

  • copy, reproduce, distribute, resell or publicly share our content, including by screenshots, recordings or shared documents;
  • share your login or let others use your account;
  • use automated tools to scrape or download content;
  • try to get around payment or access limits;
  • upload harmful code or interfere with the Site or other users;
  • use the Site for any unlawful purpose.

8. Our content

All content on the Site, including text, images, questions, explanations and design, belongs to SuperPoints.AI or its licensors and is protected by copyright. When you buy a plan, we give you a limited, personal, non-transferable licence to use the content for your own study during your access period.

9. Availability and changes

We may update, improve or change the Site and its content, and may suspend it briefly for maintenance. We do not promise that the Site will always be available or free of errors.

10. Suspension and ending access

We may suspend or end your access if you break these Terms. You can stop using the Site at any time. Accounts ended for breaking these Terms are not eligible for a refund.

11. Disclaimers and liability

To the extent the law allows, the Site and its content are provided "as is" without warranties of any kind, and we are not liable for indirect or consequential losses. Our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits any liability that cannot be limited by law.

12. Changes to these terms

We may update these Terms from time to time. The date at the top shows when they were last changed. Continued use of the Site after a change means you accept the updated Terms.

13. Contact us

Questions about these Terms? Email info@superpoints.ai.